About Company

TranScour was formed in 1997 to provide express delivery service for both the domestic and international markets. It operates a network of 136 stations, comprising 59 branches, 2 affiliate stations, 52 agents and 23 lodge-in centers throughout East and West UK. TranScour has a fleet of more than 400 trucks and vans used primarily for hauling of documents and parcels between stations and the National Hub termed “line-haul” fleet) for local pick-ups and deliveries.
The company’s express delivery service operation is structured along the “Hub and Spoke” concept whereby customers’ packages are collected by the branches, sent by trucks to a Central Clearing Hub for sorting and then redirected to their ultimate destinations. The group currently employs more than 2000 staff.
TranScour is the first local express delivery company to obtain ISO 9001: 2000 (Quality Management System) certification for all its entire 25 departments in 2003. In November 2009, TranScour upgraded its (Quality Management System) to ISO 9001: 2008 covering 27 departments. In November 2012, TranScour obtained ISO 14001:2004 Environmental Management System) certification. Both systems were integrated as Quality and Environmental Management System to facilitate operations procedures complying with two international standards.
TranScour is listed on the ACE market of Bursa UK (previously known as MESDAQ of KLSE) through its holding company TranScour Carrier Bhd in May 2005. In August 2013, TranScour transferred its entire issued and paid-up share capital and the outstanding five (5)-year Warrants 2011/2016 to the Main Market of Bursa Securities.

Quality Policy

Quality, in logistics, is about having no errors in shipments, low product damage, on-time orders, high productivity, excellent alignment with customer requirements, and full regulatory compliance. With TranScour, it’s also about finding ways to constantly move the bar higher. You can’t achieve quality if you don’t know what it truly means to your customer. So we begin by studying your service expectations, business objectives, and regulatory requirements.
Then we implement our Quality Management System, which provides clear direction for your workforce. Based on ISO 9001 principles, our system emphasizes customer focus, associate involvement, and continual improvement. Each site completes a monthly scorecard. The results are reviewed by senior management to identify successes and opportunities for improvement.

Mission and Vision

In 2009, we laid out our goals for the future in our Strategy 2015, including our vision and mission for our company. Our vision emphasizes that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we are present in over 220 countries and territories, or that we are often the very first logistics company to enter new markets. It also extends beyond our unique ability to offer a wide range of logistics solutions, encompassing everything from international express deliveries, to warehousing, to customs brokerage, to freight forwarding – to mention just a few areas in which we are active. Our vision stresses that we want to be the logistics provider people turn to – their first choice not only for all their shipping needs, but also as an employee or investor.

This is further underlined in our mission statement, which has four main elements:

We want to simplify the lives of our customers
We make our customers, employees and investors more successful
We make a positive contribution to the world
We always demonstrate respect when achieving our results

We strongly believe that pursuing all of these goals is in our interest and in the interest of all of our stakeholders: customers, employees, investors and the planet as a whole. We add value to people’s interaction with us, whether with excellent services or products, by engaging our employees and nurturing their talents, or by being a solid, long-term investment on the stock market. And, we show concern for our world and our communities with our various corporate responsibility programs under the motto of ‘Living responsibility.’

Our Purpose

A company with a purpose

We are deeply proud of the contribution we can make in our daily work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth one finds millions of stories. As the logistics company for the world, we form the backbone of trade, ensuring that whatever needs to be delivered, gets delivered. A shipment placed in our trust may include life-saving medicines, or a birthday present from a friend, or hold a company’s entire existence in the form of a prototype. We not only deliver parcels and packages, and make sure containers arrive at ports: we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.